Does the BUG program apply to items on special offers?

Yes and No.

The program itself only applies to items purchased directly from our main website – which means an item must be initially purchased at full price.

However, if you then choose to keep the item, we’d be happy to offer you the same benefits of any special offer that applied to that item within the last 28 days – simply let us know where you saw the item on special offer.

If the offer was in the form of a price reduction, then the difference will be refunded to you as a non-expiring credit to be used against any future purchases. If it was in the form of a benefit of some kind, then we’d be happy to extend the same benefit to you.